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Political Factoid
T-Mobile Trouble Shooting
Instructions for consumer
"Read me first
Before you dive too deep into
troubleshooting, make sure of
the following:
- Your line is active.
- You're in a covered area.
- Airplane mode is off.
- Wi-Fi Calling is turned off.
If the problem happens when
Wi-Fi calling is on, see Wi-Fi
Calling problems instead.
- The copper plating on your SIM
card has no chips or discoloration.*
If it does, contact us from a device
that has service if you have one, or
visit a T-Mobile retail store for a
replacement.
If your device meets the criteria above
and you still have no signal, proceed
with the troubleshooting steps [that
continue below]."
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